Professional Services

What You Can Expect

Getting Started

Register to create an account in Time to Pet. This software streamlines the reservations process so that booking a dog walker isn’t more frustrating than morning rush traffic. This program is secure – no worrying about the safety of your information – and accessible from any device that connects to the internet.

You’ll have your own profile in TTP so you can easily log in to update your pet’s information; add new and/or additional contact numbers for your veterinarian, yourself, or your emergency contacts; or tell us about changes in your pet’s care. You can also use TTP to request services. All requests are received and processed by our office.

Be sure to read and sign the policies and procedures form located in TTP. This will give you all the information about our services not found on this page.

We will choose the best primary and secondary dog walkers for your needs. Next, your dog walkers are linked to your TTP profile so we can always see who has cared for your pets. Your dog walkers receive a notification any time you make any changes to your profile, so they’ll know what’s going on with your pet – without you having to keep track of who knows what.

Meet-and-Greet Visit

You’ll have an initial (completely complimentary) visit with our owner Nikki Musko, and your primary dog walker. During this meet-and-greet, we’ll let dog walker and pets meet each other so everyone is comfortable. You’ll have the opportunity to ask any questions, as well as show us any special needs your pet or home may have.

We’ll do a walk-through of your home so we can get familiar with the layout and learn where you keep everything you use to care for your pets. We want to see items such as pet food, toys (be sure to point out which toys are your pet’s favorites!), pooper scoopers, litter boxes, cat litter and dog poop disposal bags, cleaning supplies, and extra blankets and/or beds.

Also, to avoid potential panic situations, please show us your pet’s favorite hiding places!

We’ll also ask for detailed instructions about how you want your pets taken care of. We want to maintain your routine with your pets as much as possible. Maintaining their routine is vital to keeping your pets stress-free while you’re away. We’ll ask for information such as any health problems and/or medications required by your pets, emergency contact information (in case we can’t contact you), and gate/security codes to access your home.

After your consultation, Nikki will develop an individualized checklist for your pet that your dog walker must complete at the end of each visit to ensure everything your pet needs is done (such as medications or feeding lunch).

We also ask that you provide at least TWO copies of your house keys. One set is provided to your primary dog walker in order to make visits. The other set is kept secure in our office for backup walkers to use. Having an extra set of keys on hand helps us take better care of your pets in emergency and last-minute situations.

If you want us to pick up or return your keys after the initial consultation, there will be a charge of $15 per visit. If you choose not to keep keys on file, cancel or terminate service, or make alternate arrangements for your pet’s care, this fee is charged to cover our time and mileage costs.

Confirmation of Services

Once we’ve selected your dog walkers, you and your primary dog walker are emailed an approved confirmation, detailing the dates and times of service. This confirmation will also include contact information for your dog walker. Please look this confirmation over carefully and notify the office ASAP if there are any mistakes. We send a second confirmation three days before service begins and to give you an opportunity to notify us of any changes.

Payment Terms

After your initial in-person meeting, payment in full of the total amount is required to hold your reservation. For overnight stay and at-home visit clients, we require payment in full at the start of your service. You will receive an email confirmation that will serve as your invoice. Your payment options include:



• Credit Card: For your convenience, we accept all major credit cards including MasterCard, Visa, Discover and American Express. You may securely input your credit card information into your client portal and we will charge your card automatically on the next Friday.
• Check: Please include a 5% check fee and make check payable to Nikki’s Collar Club LLC. You may leave the check for your pet sitter for pick up during your pet’s first visit.

Please Note

Our weekly clients are billed weekly each Friday using one of the above payment methods. Let our office know your method of payment.